Contact details

Speak to our team

You can reach us at [email protected] or use live chat at any hour, every day of the week.

Account enquiries

Our support team handles withdrawal requests when an account is closed, blocked or suspended. If you want to end your account agreement, send your request by email.

Taking a break

If you have not used the responsible gaming controls in your account, send your request by email. Tell us how long you want the restriction to last and whether you want marketing messages to stop.

Resolving a complaint

Account and transaction disputes begin with our internal complaints process. If a dispute remains unresolved, either side can take it to Resolvo Curaçao. Its decision is binding, and players pay no fee for this process.